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Privacy

Respect for people begins with respect for their data

At Kamala, human connection and responsible technology go together. We are committed to handling personal data with care and explaining how we use it.

This Privacy notice describes how PT Kamala Cipta Universal (“Kamala”, “we”, “us”, or “our”) handles personal data collected through this website and related enquiries.

Information covered by this notice

Depending on how you interact with us, the information we process may include:

  • Contact and professional details, such as your name, work email address, telephone number, organisation, and job title.
  • Enquiry information, including messages and information you provide when requesting an executive briefing, discussing our services, or exploring a partnership.
  • Career information, such as your professional background or résumé, if you choose to share it when discussing career opportunities.
  • Technical and usage information, such as your IP address, browser type, device information, pages visited, and cookie preferences, depending on the website features you use and your settings.

Please share only information relevant to your enquiry. Avoid sending sensitive personal data or confidential information about other people through general website forms.

Information covered by this notice

Depending on how you interact with us, the information we process may include:

  • Contact and professional details, such as your name, work email address, telephone number, organisation, and job title.
  • Enquiry information, including messages and information you provide when requesting an executive briefing, discussing our services, or exploring a partnership.
  • Career information, such as your professional background or résumé, if you choose to share it when discussing career opportunities.
  • Technical and usage information, such as your IP address, browser type, device information, pages visited, and cookie preferences, depending on the website features you use and your settings.

Please share only information relevant to your enquiry. Avoid sending sensitive personal data or confidential information about other people through general website forms.

How we use your information

We use personal data for purposes connected to your interaction with Kamala. These may include:

  • Responding to questions and arranging meetings or consultations.
  • Evaluating potential business relationships and partnership opportunities.
  • Considering career enquiries.
  • Operating, maintaining, and protecting the website.
  • Understanding website usage, subject to your cookie choices.
  • Sending updates where we have an appropriate legal basis to do so.
  • Meeting legal obligations and addressing disputes or misuse.

If we need to use your information for a new purpose, we will provide further information and obtain consent where required.

Our basis for processing

The legal basis depends on the purpose of processing. It may include your consent, steps you request before entering a contract, performance of a contract with you, compliance with legal obligations, or legitimate interests balanced against your rights.

Visiting this website does not, by itself, mean you consent to every use of your personal data.

Where processing relies on consent, you can withdraw that consent. Withdrawal does not affect the lawfulness of processing carried out before it.

Who may receive your information

Where necessary for the purposes described above, we may share relevant information with service providers supporting functions such as website hosting, communications, or technical maintenance.

We may also disclose information to professional advisers or competent authorities where necessary to meet legal obligations, protect rights, or resolve disputes.

Access and disclosure should be limited to the information needed for the relevant purpose and supported by appropriate confidentiality and data protection requirements.

Processing outside Indonesia

If personal data needs to be transferred outside Indonesia, we will assess and apply the safeguards or other conditions required under applicable data protection law before making the transfer.

How long we keep information

We retain personal data for as long as necessary for the purpose for which we collected it, subject to applicable retention requirements.

The relevant period depends on the nature of your enquiry, any ongoing relationship, and legal or recordkeeping obligations. When information is no longer needed and no retention requirement applies, we will delete it or make it no longer identifiable.

You can contact us for information about the retention period applicable to your data.

How we protect information

We take appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss.

No website or electronic transmission can offer absolute security. If you believe information shared with Kamala may be at risk, please contact us promptly.

Your rights and choices

Subject to applicable law, you may have rights to obtain information about processing, access or correct your data, request deletion or restriction, withdraw consent, and receive or transfer your data.

You may also have the right to object to decisions based solely on automated processing that significantly affect you, and to pursue complaints or other remedies.

To make a request, contact us through the Contact Us page and describe what you need. We may need to verify your identity before responding. We will handle requests within applicable legal time limits and explain any lawful restrictions.

Cookies and external websites

You can manage optional cookies through Cookie Settings.

External websites linked from this site operate under their own privacy notices. Please review those notices before sharing personal data with them.

Data handled for our clients

When Kamala processes personal data on behalf of a client in delivering services, the relevant client privacy notice, service agreement, and data processing terms govern that activity. This website notice does not replace those arrangements.

Changes and contact

We may update this notice to reflect changes in our activities or legal requirements. We will publish revisions here and provide additional notice or request consent where required.

For questions about privacy or the handling of your personal data, please contact PT Kamala Cipta Universal through the Contact Us page.

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